Magazine

The goal of alternative dispute resolution (ADR) is to resolve conflicts without turning to traditional methods. In the workplace, ADR can replace traditional equal employment opportunity informal counseling or formal complaints. ADR is also used to settle disputes that would normally be resolved in a courtroom. ADR seeks to help parties focus on the issues, find common ground, and explain their perspectives on the conflict. Ideally, ADR helps all parties reach a mutually-acceptable resolution. What careers are in this field? …

Read more

With a master’s degree in mediation and conflict resolution, you’ll learn how to manage and resolve disputes between parties. That includes learning how to communicate with people from various backgrounds, understanding different perspectives, and finding common ground. Programs also teach the legal aspects of mediation and conflict resolution, as well as dispute resolution theory and practice. Completing this degree prepares you for a career in law, international relations, diplomacy, conflict resolution, mediation and arbitration, or any field where managing conflict …

Read more

Knowing how to resolve conflict and build trust with others are two of the most important skills anyone can have. They’re important in the workplace, in your family life, and in other relationships, including romantic ones. If someone does not know how to build trust or resolve disagreements, it’s very difficult to make the kinds of strong, healthy connections that ensure productivity at work or deeper emotional bonds with loved ones. Thankfully, there are lots of activities you can practice …

Read more

Conflict resolution is a term often used in corporate settings, but it’s an essential life skill for everyone, including children. Children are just starting to learn about their feelings, how to regulate them, and how to understand the feelings and needs of others. They depend on adults to help guide them, but it can be challenging for parents and other guardians to know exactly how to talk about conflict in a kid-friendly way. Thankfully, there are many children’s books that …

Read more

Conflict resolution is a process used during times of high tension, disagreements, and complex misunderstandings. The skills involved in conflict resolution – like listening, empathy, and collaboration – apply to any type of conflict whether it’s in the workplace or personal relationships. Some people specialize in conflict resolution and serve as mediators, but everyone should at least understand the basics so they are better prepared for conflict. When you’re prepared, conflict can become a vehicle for better communication, more productivity, …

Read more

As much as we may wish it wasn’t the case, conflict is an inevitable part of life. Work, friendships, marriages, and other relationships can all be settings for misunderstandings, disagreements, and tension. With conflict resolution skills like active listening, empathy, and negotiation, conflict can lead to deeper connections, innovations, and better problem-solving. For inspiration, there are many quotes on the art of conflict resolution. Here are 15 examples: #1. The quality of our lives depends not on whether or not …

Read more

Because conflict occurs in every area of life, everyone benefits from understanding conflict resolution and the types of skills involved. Active listening, empathy, communication, negotiation, and more help a person navigate tense situations, difficult problems, and clashing ideas. To learn more about conflict resolution, here are 15 books that help you sharpen your skills for work, personal relationships, and any other type of conflict: #1. Nonviolent Communication: A Language of Life: Life-Changing Tools for Healthy Relationships | Dr. Marshall B. …

Read more

Conflict resolution is the process of settling disputes and reaching peaceful resolutions. It’s often used in workplace settings when there’s conflict between coworkers, supervisors, or departments, but the skills apply to friendships, family relationships, and romantic relationships. Why is the conflict resolution process important? Here are 15 reasons: #1. It can be adjusted based on what works best in a situation According to experts, there are five conflict resolution styles: avoiding, competing, accommodating, comprising, and collaborating. Avoiding, which can involve …

Read more

Conflict resolution is the process of finding or facilitating a peaceful solution to a dispute or conflict. Conflict resolution concerns all levels of society and the world. From diplomatic missions of intergovernmental organizations to the microcosm of family conflicts. UN entities, international organizations and businesses hire conflict resolution professionals to mediate between parties. We have compiled a list of 10 conflict resolution certificates you can obtain fully online. All courses listed below are self-paced and you can start learning immediately. …

Read more