Because conflict occurs in every area of life, everyone benefits from understanding conflict resolution and the types of skills involved. Active listening, empathy, communication, negotiation, and more help a person navigate tense situations, difficult problems, and clashing ideas. To learn more about conflict resolution, here are 15 books that help you sharpen your skills for work, personal relationships, and any other type of conflict:
This classic work has sold more than 5 million copies worldwide. While “violent” communication entails harmful actions like judging, blaming, and discriminating, nonviolent communication is the opposite. Readers learn about integrating the four principles of nonviolent communication: consciousness, language, communication, and means of influence. By embracing this nonviolence in our communication, we live with choice, meaning, and connection. Dr. Rosenberg (1934-2015) was a psychologist, author, mediator, and teacher. Beginning in the 1960s, he developed the process of nonviolent communication. He founded the Center for Nonviolent Communication, an international nonprofit.