The goal of alternative dispute resolution (ADR) is to resolve conflicts without turning to traditional methods. In the workplace, ADR can replace traditional equal employment opportunity informal counseling or formal complaints. ADR is also used to settle disputes that would normally be resolved in a courtroom. ADR seeks to help parties focus on the issues, find common ground, and explain their perspectives on the conflict. Ideally, ADR helps all parties reach a mutually-acceptable resolution. ...
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