Intercultural Communication and Conflict Resolution
This course introduces learners to the complexities of communication across cultures in an increasingly globalized world. It examines how cultural differences influence communication processes and why misunderstandings frequently arise in interactions between people from diverse backgrounds. The course emphasizes the growing importance of intercultural competence in professional environments shaped by global collaboration, digital communication, and cross-border work. Learners explore key concepts such as cultural dimensions, stereotypes, communication styles, and the role of verbal and non-verbal cues in shaping meaning. The …