What is crisis management? It’s a process that organizations follow when they’re dealing with an unexpected problem that could harm the business and stakeholders, employees, customers, and others. The process was first developed and studied in the 1980s in the wake of large industrial and environmental disasters. Other potential disruptive events include natural, financial, technological, organizational, and personnel crises. Crisis management includes preparing for unexpected emergencies and managing them when they happen. Here are five crisis management courses available for auditing online:
Designed for leaders, this course will prepare students on dealing with disruptive events within an organization. It includes why understanding the perspective of stakeholders is important and how to improve your response to events. You’ll learn how to anticipate threats, how to deal with them, and how to adapt as conditions change. Examples include how leaders have dealt with the coronavirus pandemic. Professor Mike Barger’s experience as a TOPGUN instructor in the US Navy and founder/executive at JetBlue Airways makes him an expert in crisis leadership and practical examples.
