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Top 10 Conflict Resolution Certificates You Can Obtain Online

Conflict resolution is the process of finding or facilitating a peaceful solution to a dispute or conflict. Conflict resolution concerns all levels of society and the world. From diplomatic missions of intergovernmental organizations to the microcosm of family conflicts. UN entities, international organizations and businesses hire conflict resolution professionals to mediate between parties. We have compiled a list of 10 conflict resolution certificates you can obtain fully online. All courses listed below are self-paced and you can start learning immediately.

#1 University of California – Conflict Resolution Certificate (Specialization)
#2 State Bank of India – Conflict Resolution Certificate (Online Course)
#3 University of Maryland – Managing Conflicts on Projects Certificate (Online Course)
#4 Indiana University – Introduction to Business Negotiation Certificate (Online Course)
#5 Macquarie University – Negotiation Skills Certificate (Online Course, part of MBA)
#6 Saint Petersburg State University – Conflict and Stress Management Certificate (Online Course)
#7 ESSEC Business School – Negotiation, Mediation and Conflict Resolution Certificate (Specialization)
#8 Emory University – Conflict Transformation Certificate (Online Course) 
#9 Yale University – Introduction to Negotiation Certificate (Online Course)
#10 Boston University – Religion and Conflict Transformation (Online Course)

#1 University of California – Conflict Management Certificate (Specialization)

This certificate offered by University of California requires you to complete 4 online courses. In the curriculum you will study the various types of conflict, obtain hands-on conflict resolution skills and equip yourself with intercultural communication skills. At the end of this specialization you will develop your own conflict management project. Upon completion, you will receive certificates for each course and one overall certificate for the specialization issued by University of California. There is no previous knowledge required for this certification.

#2 State Bank of India – Conflict Resolution Certificate (Online Course)

Offered by the State Bank of India, this online course can be completed within 5-15 hours. You will learn why conflict resolution matters, how you can apply conflict resolution techniques and  and how can assess a conflict situation and develop appropriate responses. The course will improve your situational awareness and you will learn how to successfully apply emotional intelligence to resolve difficult scenarios. The last module of the course includes a chapter specifically dedicated to negotiation.

#3 University of Maryland – Managing Conflicts on Projects Certificate (Online Course)

This certificate is issued by University of Maryland and can be acquired fully online. The course caters specifically to managers, line managers, team leaders and people in leadership roles, who want to resolve conflicts with emotional intelligence and cultural competence. In this course you will learn skills to sense issues within your team and manage, influence and change the dynamics for better outcomes. The course will also help you develop better self-awareness and equip your for better stress management and decision making. The course takes roughly 5 weeks to complete with a weekly commitment of 3-5 hours.

#4 Indiana University – Introduction to Business Negotiation Certificate (Online Course)

This certificate is provided by Indiana University and provides an introduction to business negotiation from problem-solving to conflict resolution. Over the course of 9 weeks, you will learn how to identify, assess and achieve client objectives in negotiations. You will explore key elements of successful negotiation and you will learn to handle cultural differences and conflicting objectives. You will also learn to assess how well you are performing as negotiator by facilitating scheduled assessments and debriefings.

#5 Macquarie University – Negotiation Skills Certificate (Online Course, part of MBA)

Ranked among the top 1% of universities globally, Macquarie University is offering a course to develop negotiation skills to resolve conflicts. The course is part of an accredited Global Masters of Business Administration and can be taken on its own. The course will equip you with skills to influence power dynamics and decision making processes in complex, diverse and intercultural environments. Throughout the course, you will learn the strategies and tactics to engage in and lead negotiation processes. You will also learn about the different forces at play in negotiation settings and how to evaluate negotiation and conflict resolutions processes. The certified course takes 14 hours to complete.

#6 Saint Petersburg University – Conflict and Stress Management Certificate (Online Course)

In this course you will learn about the root causes of conflict, conflict characteristics and exit strategies. The course will equip you with the theory and methodology for organisation conflict and stress management. You will obtain a variety of conflict resolution skills and apply them in practical scenarios and case studies. The course is taught by a diverse team of conflict resolution professionals, psychologists and mediators. The course also features a chapter dedicated to neuro-linguistic programming.

#7 ESSEC Business School – Negotiation, Mediation and Conflict Resolution Certificate (Specialization)

This specialization consists of four courses. After completing the specialization, you will receive four course certificates and one specialization certificate. All together the specialization takes five months to complete. The curriculum of the specialization contains the fundamentals of negotiation, international and cross-cultural negotiation, mediation and conflict resolution, and a capstone project to apply what you have learnt to a real life case. The course bundle will provide you with practical tools to negotiate and will equip you with the skills required to choose, facilitate and lead a negotiation process. You will also learn to identify typical challenges negotiators face and how to overcome them.

#8 Emory University – Conflict Transformation Certificate (Online Course) 

Whilst conflict resolution focuses on solving the issues and problems that lead to conflict, conflict transformation aims to change the relationships between the conflicted parties to effect change. This course by Emory University takes roughly 17 hours to complete and has to prerequisites. In this course you will learn how conflict transformation divers from conflict resolution, management and prevention. The course will provide you with new perspectives where conflict can offer opportunities for positive and constructive change.

#9 Yale University – Introduction to Negotiation Certificate (Online Course)

This course will equip you with the skills and tools to become a better negotiator. Over the duration of roughly 30 hours, you will learn to develop a framework for analyzing and shaping negotiations in your own context. The framework will enable you to make principled arguments and persuade others more effectively. Together with your peers, you will have the chance to hone your negotiation skills in a safe environment. The course also contains specific sections of making ultimatums, avoiding regret, and gender roles during negotiations.

#10 Boston University – Religion and Conflict Transformation (Online Course)

This online course explores faith-based conflict transformation to prepare students to become better leaders. You will first learn about basic tools of conflict analysis to assess families, organizations, communities and systems of oppression. The course is taught from a Christian tradition but encourages learners to reflect on their own religions and cultural contexts. The course will be most valuable for everyone who seeks to engage in faith-based work of religious organizations and nonprofit organizations. The course is developed based on the experience that religion can be a resource of both, conflict and peace.

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Global Peace Careers

Global Peace Careers is a website dedicated to career related information in the sectors peace and conflict studies, conflict resolution, mediation and related sectors. On our website we collect and distribute information about entry level jobs, paid internships, affordable master degrees, online courses and other opportunities.

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