Google IT Support Professional Certificate

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Provider Google
Platform Coursera
Weeks Flexible
Hours Flexible


This 5-course certificate, developed by Google, includes innovative curriculum designed to prepare you for an entry-level role in IT support. A job in IT can mean in-person or remote help desk work in a small business or at a global company like Google. The program is part of Grow with Google, a Google initiative to help create economic opportunities for all Americans.

Upon completion of the certificate, you can share your information with top employers like Cognizant, GE Digital, Hulu, Infosys, Intel, KForce, MCPc, PNC Bank, RICOH USA, Sprint, TEKSystems, Veterans United Home Loans, Walmart and their subsidiaries, and of course, Google. You can also earn a CompTIA and Google dual credential when you complete the Google certificate and pass the CompTIA A+ certification exams.

Through a mix of video lectures, quizzes, and hands-on labs and widgets, the program will introduce you to troubleshooting, customer service, networking, operating systems, system administration and security. You’ll hear from Googlers with unique backgrounds whose own foundation in IT support served as a jumping off point for their careers. By dedicating ~5 hours a week, you can complete in under six months.

Completing the program can earn you up to 12 college credits, the equivalent of 4 associate degree-level courses.

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Global Peace Careers is a website dedicated to career related information in the sectors humanitarian aid and action, international development, peace and conflict studies, negotiation, conflict resolution, diplomacy and international law. On our website we collect and distribute information about entry level jobs, paid internships, affordable master degrees, free online courses and other opportunities.

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